ICF Credentialing Exam

Welcome to this jigsaw.coach programme focusing on practice for the ICF credential examination.  This is designed around the ICF Core Competencies and is primarily for coaches who are preparing to take the examination, but it will also be beneficial for any coaches who wish to further develop their competencies. 

The ICF Credentialing Exam  (formerly known as the ICF Coach Knowledge Assessment) is a requirement for any coach who wishes to go through the credentialing process for the first time, and any coaches who wants to move from ACC to PCC or PCC to MCC. Coaches who are just renewing their credential at the same level (not upgrading) will not be required to complete the exam.  

What does the test include and how is it designed? 

  • The test consists of 81 questions and lasts for 3 hours.
  • Each multiple-choice question is designed to test the coach’s knowledge of the ICF Core Competencies by providing a realistic scenario followed by four possible responses. 
  • The coach is required to choose the best action and the worst action for each question. Although more than one response may represent a reasonable response to the scenario presented, candidates will receive credit only for selecting the best possible and the worst possible action.
  • Coaches need to score at least 76% to receive a pass grade.

What resources are available for preparation?

Detailed information is available on the ICF website by clicking here.

In addition, you can choose to get some practice by using the jigsaw.coach decks of mock questions, as well as the option of some 1:1 sessions with Caroline.  You will be provided with detailed analysis to justify which is the best and worst answer.  Unlike other sample test questions, jigsaw.coach ensures that answers in deck one are mapped to the ICF Core Competencies so that there is a very clear, logical justification for responses.  It is good practice to time yourself when completing these questions so that you get an idea about how long you need.  Please take a few moments to watch this 5 minute informal introductory video by Caroline which explains more about the exam and the jigsaw.coach resources. 

You will be provided with three decks of questions:

Deck 1: A variety of questions with details analysis of which was the best and worst response; these are all linked to the ICF Core Competencies. 

Deck 2: Questions with accompanying answers provided directly by ICF.

Deck 3:  A full set of 81 questions with answers which you can choose to do as a timed mock exam or gradually.

*Delivery: These materials will be sent to your email address.  Due to different working days and time zones, it may take up to 24 hours but please don’t worry, once you have confirmation of payment, the materials will be sent as soon as possible.*

The materials have – no doubt – been key in my final preparation for the ICF Credential Exam!  Going through the all of the scenarios enabled me to be ready!  It really does simulate the exam format, helped me to practice time management and how to spot recurring aspects that we need to watch out for.  Thank you for the help!Michela Tomei, ICF PCC, Italy


If you need some assistance with preparation for your ICF Credential Examination, look no further.   Choose from two options:

Option 1: 4 hours 1:1 plus self-paced, self-study

Take some time to work through a variety of questions in the style of the ICF Credential Exam in order to prepare for your credentialing examination. After each question you will be provided with the ‘best’ and ‘worst’ answers as well as a detailed explanation.

Option 2: 3 hours 1:1 plus 3 hours self-paced, self-study

Enjoy 1:1 sessions with Caroline to work through a variety of questions in the style of the ICF Credential Exam in order to prepare for your credentialing examination.  After each question you will be provided with the ‘best’ and ‘worst’ answers as well as a detailed explanation, and have time to discuss each with Caroline.

To purchase one of these options please visit the jigsaw.coach shop.

Caroline, I just wanted to write and thank you for the opportunity to use your resources in preparation for my ICF Credential Exam.  I am delighted to say that I passed, and that your resources were very helpful in my preparationJoanne Masters, ICF ACC, Australia
The materials for the ICF Credential Exam were really helpful for me and I was better able to understand the logic between ICF best and worse scenarios.  Thanks a lot!Diego, ICF ACC and EMCC SP, Italy