Active Listening

Welcome to this self-study Active Listening Skills programme which is designed for any coach or leader who uses coaching skills, as well as anybody interested in improving their listening skills.  

Why focus on active listening?

In everyday life, we know instinctively if somebody is truly listening to us and we know how it feels to be truly heard.  This is a powerful emotion and your full attention is an amazing gift to give to somebody.  

In the world of coaching, and for people who want to hone their coaching skills for personal or professional reasons, this is an essential competency.  Without actively listening we are unable to truly understand the people around us and this is why it is such a powerful tool.  

The objectives of this programme are to:

  • Explore what constitutes active listening. 
  • Consider the impact of a more active approach to listening. 
  • Reflect on your current listening skills.
  • Examine a variety of sources on the topic of active listening.
  • Design your own plan to enhance your listening skills.
  • Analyse a recorded coaching session with a focus on the coach’s listening skills. 

How long will it take to complete?

This programme takes approximately 5 hours to complete, and this also depends on how active you are sharing your thoughts, reflections and ideas  – as well as reading those posted by others – on the interactive Jamboard.  


Work through each slide and take some time to note down anything which will be beneficial for honing your listening skills.  Post your comment, reflections and observations wherever you see  an invitation to visit the editable Jamboard. 


There is a nominal charge of $3 for access to this programme.  Please click here to get started and you will receive an email from to confirm your purchase, then a subsequent email with instructions about how to get started. 

Happy Listening!